What are NapaSan’s responsibilities?

NapaSan provides wastewater collection, treatment, and disposal as well as water recycling services to residents of the City of Napa and surrounding unincorporated areas. NapaSan maintains the sewer mainlines and laterals (the pipeline that runs from the mainline to a property) up to the property line. View an example diagram of mainlines and laterals (JPEG).

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1. What should I do if my sewer is backed up?
2. Who do I call for garbage collection service?
3. What about paint; can I pour that down the drain?
4. What are NapaSan’s responsibilities?
5. What part of the sewer am I responsible for?
6. Why do we pay sewer fees?
7. Is there any assistance for low-income households?
8. How can I connect to an existing sewer?
9. Can I tour the wastewater treatment plant?
10. I know I shouldn’t flush old medications down the toilet; where can I take them?