I paid a plumber to repair my sewer lateral line. It turns out the problem was occurring in the public sewer line. Can I be reimbursed for my plumbing bill?

No; this is why we encourage homeowners to contact Napa Sanitation District (NSD) first at 707-258-6000, ext. 9 when a sewer problem occurs. NSD crewmembers can determine who is responsible for the maintenance or repair prior to repairs being made. If the problem is in NSD’s portion (PDF) of the sewer, we’ll repair it. However, if the problem is in the property owner’s portion of the sewer line, a plumber may still be necessary. Call us first!

Show All Answers

1. Who is responsible for sewer repairs?
2. How can I find out where a sewer problem is?
3. Sewage is backing up into my house/building through overflowing toilets, sinks, bathtubs, dishwasher, and/or washing machines. What should I do?
4. Sewage is overflowing from a cleanout or manhole onto the ground, driveway, street, etc. What should I do?
5. What is the difference between the sewer system and the storm drain system?
6. I have slow drainage through my toilets, showers, and sinks. What can I do about it?
7. I paid a plumber to repair my sewer lateral line. It turns out the problem was occurring in the public sewer line. Can I be reimbursed for my plumbing bill?
8. How do I proceed with a sewer lateral repair problem?
9. How can I avoid damage to other utilities during repairs or construction?
10. A contractor or utility worker broke my sewer lateral or sewer main line. What should I do?
11. Is there information available on the history or cleaning frequency of a sewer line?
12. There is a manhole cover in my neighborhood that rattles every time a vehicle drives over it. What can I do about it?
13. What can I do about terrible sewer odors?
14. How can I get a sewer clean-out installed?