Public Information Sessions

NapaSan will be holding two virtual public information sessions to reach out to customers to share information regarding the proposed rate structure changes and answer questions in advance of the public hearing.

These sessions will include an overview presentation explaining the proposed rate structure changes and the Proposition 218 process.  These sessions will be held in a webinar format, and participants will be given the opportunity to ask questions.  


General Session for all Customers

Date: Thursday, February 25, 2021

Time: 6-7:30 pm

Please use this link to join: https://us02web.zoom.us/j/83484415633

By Telephone: +1 669 900 6833

Webinar ID: 834 8441 5633


Information Session with Focus on Commercial Customers*

Date: March 10, 2021

Time: 9-10:30 am

Please use this link to join: https://us02web.zoom.us/j/85857829755

By Telephone: +1 669 900 6833

Webinar ID: 858 5782 9755

*all customers are invited to attend, but there will be a focus on rate structure changes for non-residential customers.


Still have questions?

In addition to the public information sessions, NapaSan is offering customers an opportunity for one-on-one appointments with our team to review your charges and answer questions about specific rate impacts. If you are interested, please call us at (707) 258-6000 to set up an appointment. Our team will gather all the data and information regarding your bill and then schedule a convenient time to discuss the impacts to your specific bill.